Deana Russ
Chief Editor
Deana Russ is our Chief Editor since three years at Voice Intelligence, helping our customers craft a deep knowledge about the online voice-recording industry.

Our take on GrassHopper
Say goodbye to all the stress of not knowing whether or not you should take...

Our take on GoToConnect
Make customer experience your top priority and offer the best service by choosing GoTo Connect...

Our take on GoTranscript
You don’t need to worry about audio transcription anymore. With our powerful and easy-to-use transcription...

Our take on Genesys
With Genesys, you can engage your customers in ways they’ll love. We’re the only marketing...

Our take on Five9
You are looking for a smarter, more effective way to operate your contact center. You...

Are you considering Fireflies.ai? Read this first
Fireflies.ai is an AI assistant for your video conference calls. It joins your meeting and...

Our take on Dialpad
You are missing out if you don’t know Dialpad! With over 20 million people who...

Our take on Descript
Descript is the new way of collaborating on content. It’s a place to create, discuss,...

Why do you need to be using ClickMeeting?
You’ve got the best ideas, but can’t always be there? We make it easy to...

Our take on Chorus.ai
Chorus.ai is the AI-powered sales acceleration platform that increases your team’s performance by 3X. It’s...

Our take on Aircall
No matter what the phone support needs of your business, Aircall is there to help....

What do you need to know about Gong.io?
Gong is a revolutionary AI-powered sales platform that helps organizations use data to grow their...

Our take on 8x8
8x8 is transforming the future of business communications. By integrating voice, video, chat, contact center,...

Looking to replace Clarke.ai?
Were you a customer of Clarke.ai? Or were you looking for Clarke.ai? Bad news! They...

Best AI for Hubspot
Are you placing calls from within HubSpot? Or using one of the many third party...